Refund and Return Policy

7-day full refund after delivery

You may request a full refund for any reason within 7 calendar days after the digital product is delivered to the email address used at checkout.

The product does not need to be unused or unactivated to qualify during this 7-day refund window.

How to request a refund

Email our customer support team at support@soft-offer.com. Include your order number, the email address used at checkout, and a short description of your request so we can locate the order.

Once we receive and confirm your request, the full refund is processed within 1 business day to the original payment method whenever possible.

Return method and fees

No physical return shipment is required for digitally delivered products.

We do not charge return shipping fees, refund processing fees, or restocking fees.