Terms & Service

Last updated: July 25, 2026

1. Overview and acceptance

This website and the Soft Offer storefront are operated by WORTH NETWORK TECHNOLOGY CO., LIMITED. The terms “Soft Offer,” “we,” “us,” and “our” refer to the storefront and its operator. These Terms & Service apply to visitors, customers, and anyone who uses the website, checkout, digital delivery, or support services.

By accessing the website or placing an order, you agree to these Terms & Service and the policies linked from this website. If you do not agree, please do not use the website or place an order.

2. Eligibility and permitted use

You must be legally able to enter into a purchase contract in your place of residence or use the website with the involvement of a parent or legal guardian. You may use the website and purchased products only for lawful purposes and in accordance with applicable software license terms.

You must not misuse the website, attempt unauthorized access, introduce malware, interfere with checkout or security features, scrape the website at unreasonable volume, impersonate another person, use false order information, or use our services for fraud or other illegal activity.

3. Products and software licenses

Soft Offer is an independent online software resale storefront. Products are supplied digitally and may include license information, access instructions, downloads, or setup guidance. Product names and trademarks belong to their respective owners. Soft Offer is not the developer or publisher of third-party software unless a product page expressly states otherwise.

Your use of purchased software may also be governed by license terms issued by the relevant software publisher or supplier. You are responsible for reviewing applicable system requirements, platform, version, device limits, term, and other product details shown before checkout.

4. Product information, availability, and pricing

We work to present accurate product descriptions, images, compatibility information, availability, and prices. Product images may be illustrative, and minor display differences do not change the digital product ordered. We may update products, prices, or availability before an order is accepted.

If a material pricing, description, or availability error is identified after an order is placed, we will contact you. Where we cannot fulfill the order as described, we may cancel it and issue a full refund. Nothing in these terms limits rights that cannot be excluded under applicable consumer law.

5. Orders and customer information

An order is an offer to purchase the selected product. An automated order acknowledgment does not by itself guarantee acceptance or delivery. We may review orders for payment authorization, availability, accuracy, duplicate purchases, or suspected fraud before acceptance.

You agree to provide current, complete, and accurate name, email, telephone, billing, and order information. You are responsible for checking the selected product, version, platform, quantity, and email address before submitting the order. We may contact you using the details supplied at checkout when information needs verification.

6. Payment

Currently, we accept Visa, Mastercard, American Express, Discover, JCB, Diners Club, and PayPal. Payments are processed by the payment provider displayed at checkout. The provider may perform authorization, fraud, or security checks under its own terms and privacy policy.

Prices are displayed in the currency shown at checkout. You are responsible for any taxes, bank charges, currency conversion charges, or other amounts imposed by your payment provider or applicable law unless the checkout expressly states that they are included.

7. Digital delivery

Soft Offer currently serves customers in the United States. All products are delivered digitally; no physical shipment is required. Free shipping applies to all orders because no physical shipping charge is imposed.

After payment approval, delivery information is sent to the email address provided at checkout, usually immediately or within 1 to 24 business hours. Reviews or verification checks may extend this timeframe. Delivery messages are sent from support@soft-offer.com. Customers should check spam or promotions folders and contact support if the message is not visible.

8. Refunds and returns

You may request a full refund for any reason within 7 calendar days after the digital product is delivered. The product does not need to be unused or unactivated during this refund window. Once a request is received and confirmed, the refund is processed within 1 business day to the original payment method whenever possible.

No physical return is required, and we do not charge return shipping, refund processing, or restocking fees. See our Refund and Return Policy for request instructions.

9. Support

Support is available for questions about orders, digital delivery, licensing, activation guidance, and installation relating to products purchased from Soft Offer. Support does not include modifying third-party software, bypassing license controls, or assistance with unlawful or unauthorized use.

10. Intellectual property

The Soft Offer website design, original text, graphics, logo, and site code are protected by applicable intellectual property laws. You may not copy, reproduce, publish, sell, reverse engineer, or commercially exploit website content without prior written permission, except where permitted by law.

Third-party software names, product images, trademarks, and materials remain the property of their respective owners and are used for product identification. Purchasing a product does not transfer ownership of the publisher's intellectual property; it provides only the usage rights included with that product.

11. Third-party services and links

The website relies on third-party services for functions such as payment processing, hosting, analytics, email, and order management. Third-party services and linked websites are governed by their own terms and policies. We are not responsible for content or transactions on websites we do not operate.

12. Privacy

Our collection and use of personal information are described in the Privacy and Policy. By submitting personal information, you confirm that the information is accurate and that you are authorized to provide it.

13. Disclaimers and limitation of liability

We provide the storefront and support services using reasonable care. Except for express commitments in these terms and rights guaranteed by applicable law, the website is provided on an “as available” basis. We do not guarantee uninterrupted access or that third-party software will satisfy every individual purpose, device configuration, or workflow beyond the specifications stated on the product page.

To the maximum extent permitted by law, Soft Offer and its operator will not be liable for indirect, incidental, special, or consequential loss arising from website use or a purchase. Where liability cannot legally be excluded, our aggregate liability relating to an order will not exceed the amount paid for that order. These limitations do not apply where prohibited by law or to liability that cannot legally be limited.

14. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of the website, infringement of another person's rights, or material violation of these terms. This section does not reduce any non-waivable consumer rights.

15. Governing law and disputes

These terms are governed by the laws of Hong Kong, without limiting mandatory consumer protections that apply in your place of residence. Before starting formal proceedings, please contact us so we can try to resolve the issue directly. Courts with lawful jurisdiction may hear any dispute that cannot be resolved informally.

16. Severability and entire agreement

If any provision is found unenforceable, the remaining provisions will continue in effect. These terms and the policies linked from them form the agreement governing your use of Soft Offer and replace prior statements on the same subject, except for product-specific terms expressly shown at checkout.

17. Changes to these terms

We may update these terms to reflect changes in our products, services, providers, or legal obligations. The current version and last-updated date will be posted on this page. Changes apply prospectively from publication unless applicable law requires otherwise.